We offer a unique proposition in that we not only manufacture and refurbish mining equipment to exacting standards, but install, service and repair equipment and machinery on site. Installations and field service apply not only to our own products but to equipment supplied by other manufacturers. This service is available internationally and covers vast distances, across South Africa and the continent. Harcliff service teams are well-supported from our Johannesburg base.
Our teams bring an impressive range of skills and expertise to every project. Equipped with the most up to date tools and equipment, they are made up of artisans qualified in a range of relevant trades. Boilermakers, welders, fitters, machinists, riggers and non-destructive testing technicians have the full support of professional engineers who provide strain gauge and failure analysis for scientific input in addressing site technical issues.
The installation process is a vital component of Harcliff Mining Services’ holistic service offering. The process begins with the transportation of your equipment to site, installation, commissioning and condition monitoring. This service is available internationally via our global partners.
We provide a high level of on-site support for every product in our extensive range of equipment. This extends not only to new plant, products and components, but to refurbished or previously-owned equipment. On-site support includes installation, commissioning and a highly reactive service team with the technical expertise and experience to provide on-site solutions. Site service teams include qualified artisans who are fully supported by our in-house team of designers and engineers.
Our technical team offers their expertise and support by going to site, assessing the problem and, if need be, taking back the component to our full equipped, versatile factory in Johannesburg to repair.
Harcliff Mining Services provide a rapid and effective response to breakdowns that can be resolved on site or at our Johannesburg-based repair facility. Well aware that downtime can be a costly experience, our experienced teams are on call 24/7 to get your machine up and running as soon as possible.